Customer Reviews
My experience with UK Car Discount was disappointing
My experience with UK Car Discount was difficult to say the least but I have to say up front I have a car albeit not the model I originally ordered and it was 9 weeks late!
On the positive side I think I got a good price but I am not entirely sure of this as it was difficult to price check and as we had waited so long for the car to arrive I did not want to give up the opportunity of the "quick" delivery promised on the alternate model.
The guys at UK Discount cars are all "nice to deal with" but I found that communication with them was one sided as I had to chase to get information.
When I ordered the car I was told that it would be supplied from a "local" dealership, it actually came from Birmingham and as I live near Chelmsford the car has 190 miles on the clock which was disappointing.
To coin it all I received the cars registration document today to find it was registered in the wrong name, I have asked UK Cars to rectify the error and after 24 hours I have not had a reply meaning that I am not sure whether this affects insurance or after owning the car for 4 days it will have 2 registered keepers of its new and correct registration document.
I am the only customer that has rated this company poor, this is not sourer grapes I just wanted to share the frustration I had to endure when purchasing my vehicle and to share my experience.
New car buy.
First time I used U.K. CAR DISCOUNT to buy my new car. It won’t be the last. The overall experience was EXCELLENT.
Process was really easy
Process was really easy. Car ordered direct from the factory to the exact spec we wanted. Took about 10 weeks, but that is the manufacturer. We were informed of the date the car would arrive, it arrived bang on, and unexpectedly by lorry so no miles on the clock even.
Third car we have bought via internet, first time with UK Car Discount, and will use them again when we next change our car.
Sue
Superb service
Superb service! All communication delt with promptly and efficiently. Always willing to offer advice and support. Many thanks
.
1st Class company
After deciding to purchase my new car from UK Car Discount I ordered the car to my specification over the phone and paid the deposit by credit card for additional security.
I was then told the car would be a factory order and would take approximately 14 weeks to arrive, no problem as I wanted the new '18'plate anyway.
15 weeks later in the glorious sunshine the car was delivered to my doorstep on the back of a car transporter in pristine condition and to the exact specification to which I ordred 'Perfect'.
After checking it over inside and out to my satisfaction I then paid the final balance via bank transfer to UK Car Discount, almost instantly I received my final invoice back by email and a courtesy call from Brian at UK Car Discount.
The whole process was so easy and hassle free and the savings made buying from these guys and not a main dealer was fantastic, over 6k better off.
Today a week and a half after delivery I've received the V5 form from the DVLA confirming me as first registered keeper.
As for the lads at UK Car Discount, I found them all to be very helpful and professional in the whole process, always at the end of the phone to answer any questions.
A BIG THANKS UK CAR DISCOUNT.
I would recommend anybody wishing to purchase a brand-new car this way to get in touch with these guys and let them work their magic for you too.
Great service
Great service - would definitely recommend.
Beware
Beware , the company were excellent up to delivery of the car , but on querying why i have not been supplied with a V5 Registration Certificate
which you would assume came with the car - nothing- totally ignoring my emails.
It would appear that you have to source this yourself at your own expense.
I was not informed of this before buying the car/
I have recently bought a car from Uk…
I have recently bought a car from Uk Car Discount and would recommend them in a heartbeat. From my initial inquiry call to the actual delivery of my car they have been faultless. I have called a few times asking all sorts and regardless of the question I was treated extremely well. I dealt with Ryan, Harley and Brian and all three were brilliant. I would have no hesitation in recommending this company to anyone. it was an extremely positive and enjoyable buying process.
I had doubts at first with buying my…
I had doubts at first with buying my new car over the internet, but the savings with UK Car Discount were too good not to try. I am so pleased I did. Their communication was excellent throughout the whole process and the car was delivered to my house without a single problem. I will definitely recommend them to anyone wanting to buy a new car!
A stress free new car buying experience.
A stress free new car buying experience. Highly recommended.
If you are looking to purchase a New Car, then U.K. Car Discount Company is the Company for you. Very pleased with my Car.
Many thanks for all your help and advice.
UK Car Discount are AMAZING!... thank you.
After visiting my local Ford dealers and using Car Wow for quotes I eventually came across UK Car Discount online. I was initially unsure but after having viewed their Trust Pilot reviews I got a quote for my Focus ST Line X. I saved nearly £8000 on list and £4000 cheaper than any other quote.
Their customer service and support really is 100% and you can tell the company is run as a family business as everyone is a pleasure to talk to and will help in every way possible.
I paid the deposit over the phone, had updates of the car delivery, had the car delivered on a trailer to my home, paid the balance and have now received the DVLA log book. I was initially sceptical of buying a car in this way but I can't recommend them high enough and would always buy a car through them in future.
Thanks guys.
Very good service with friendly and helpful staff.
Very good service with friendly and helpful people. Great price for the car, cheapest on the ‘net and full payment is not due until you actually have the car in your possession.
Would definitely buy from them again and would recommend to others.