Customer Reviews
Brilliant service would recommend.
Brilliant service would recommend.
UK car discount lived up to its name…
UK car discount lived up to its name and we saved quite a but of money against the normal list price of the new car. They were happy to answer any questions and kept us informed of progress. Our new car arrived well before the promised final deadline and was delivered direct to our door. I will be using them again for the next car .
Ian
Excellent company, highly recommended
Fantastic experience buying my new car. No issues and car was delivered to my door. Brilliant customer service and I highly recommend buying your new car this way! Thank you UK car discount.
Excellent service from Brian and the…
Excellent service from Brian and the team.
Saved over £3k on my new car.
The whole process was easy and safe.
Car arrived when expected and the delivery driver ran through the procedures for electric handbrake, etc
Paid online on delivery after inspection. Really pleased with my purchase.
Thanks Guys!!
Long wait ending in massive dissapointment
I placed my order and paid a deposit for a Volvo XC60 with UK Car Discount at the begining of December 2017. I was given an expected delivery date of mid February and sold my old car in early February on account of this. March and April came and went but no car, just various excuses for the delay. UK Car Discount offered to refund my deposit but I decided to hang on having been told that it will arrive eventually. On 9th May I received an email saying my deposit was being returned, even though I had not asked for it. The explanation from UK Car Discount was that they could get no response from Volvo about a number of delayed cars and were consequently withdrawing all Volvo cars from their product line. Obviously an extremely dissapointing experience, although the guys at UK Car Discount were always helpful and responsive. Nevertheless I have decided to purchase my next car through more conventional means.
3rd car purchased
3rd car purchased over 10 years good value and excellent service.
Disappointed & Let Down
I placed an order for a new Volvo XC60 with UK car discounts on the 6th March 2018, paying a £1000.00 deposit. I was informed that it was just like placing an order with my local dealer with no risk. I received confirmation that my order 49GW7 had been placed with Volvo and I should expect delivery some 12-13 weeks later. On the 14th May some 10 weeks later I was told that due to circumstances beyond their control Volvo had cancelled their discount terms and they could no longer supply the vehicle. UK Car discounts immediately refunded my deposit. The team at Uk Car Discounts has always been friendly and helpful. However everyone should be aware there are risks when placing an order through UK Car Discounts. This resulted in me taking out a 26k car loan with an independent loan company; I have 4 years of debt and no car to show for it. Disappointed and let down does not even come close. I believe Uk Car Discounts could have tried harder to offer me an alternative solution, but sadly no communication received other than the cancellation.
simple and easy way to buy a car
simple and easy way to buy a car
My experience with UK Car Discount was disappointing
My experience with UK Car Discount was difficult to say the least but I have to say up front I have a car albeit not the model I originally ordered and it was 9 weeks late!
On the positive side I think I got a good price but I am not entirely sure of this as it was difficult to price check and as we had waited so long for the car to arrive I did not want to give up the opportunity of the "quick" delivery promised on the alternate model.
The guys at UK Discount cars are all "nice to deal with" but I found that communication with them was one sided as I had to chase to get information.
When I ordered the car I was told that it would be supplied from a "local" dealership, it actually came from Birmingham and as I live near Chelmsford the car has 190 miles on the clock which was disappointing.
To coin it all I received the cars registration document today to find it was registered in the wrong name, I have asked UK Cars to rectify the error and after 24 hours I have not had a reply meaning that I am not sure whether this affects insurance or after owning the car for 4 days it will have 2 registered keepers of its new and correct registration document.
I am the only customer that has rated this company poor, this is not sourer grapes I just wanted to share the frustration I had to endure when purchasing my vehicle and to share my experience.
New car buy.
First time I used U.K. CAR DISCOUNT to buy my new car. It won’t be the last. The overall experience was EXCELLENT.
Process was really easy
Process was really easy. Car ordered direct from the factory to the exact spec we wanted. Took about 10 weeks, but that is the manufacturer. We were informed of the date the car would arrive, it arrived bang on, and unexpectedly by lorry so no miles on the clock even.
Third car we have bought via internet, first time with UK Car Discount, and will use them again when we next change our car.
Sue
Superb service
Superb service! All communication delt with promptly and efficiently. Always willing to offer advice and support. Many thanks
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